In our ongoing responsibility to provide you quality service, we have outlined this privacy policy in how your personal information is managed

Progressive Myotherapy is committed to complying with the Privacy Act 1988 and the Australian Privacy Principles and the privacy provisions of all applicable legislation. This privacy policy covers all personal information we hold, that is, information, or an opinion about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our practices. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and contact numbers.

The personal information that we collect from an individual will be done in a fair manner, and we let the individual know where and how to contact our business. We will only collect information that is needed for the services provided. We will advise individuals or the purpose for which their personal information is collected. If we collect sensitive information (as defined under the Act), we will treat it with the utmost security and confidentiality. 

 

Disclosure of Personal Information

Personal Information may be disclosed in certain circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Our goal is to protect the personal information collected by Progressive Myotherapy and its associations. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required. We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.

Most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

 

Access to your Personal Information

When there is a need to change the details of your given personal information; access is given to you to do so. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

 

Maintaining the Quality of your Personal Information

Keeping your personal information up to date is important to us, and we will take responsibility to make sure of this. To ensure that we can continue to provide quality service to you, please update us as soon as possible to any changes needed to be made to your personal information; especially in the event that you notice we have information that is inaccurate, to your knowledge. 

 

Direct Marketing Communications

Occasionally, we like to give back to our customers and supporters by offering specials and competitions. The media that we use will usually be through e-mail, and throughout our social media platforms.

If you wish to unsubscribe from our e-mail specials and updates, you can do so with the provided instruction in the communication. Otherwise, you can also let us know using our contact details below. 

 

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

[email protected]